We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Sho_minamimoto's avatar
Sho_minamimoto
Explorer | Level 3
2 years ago

Is “Dropbox updater” a virus?

Adppernetly my boss thinks Dropbox sending a pop up through Microsoft Windows to update Dropbox is actually a virus. Don’t know if that’s actually true and Dropbox does not tell us otherwise.
Desktop
Dropbox Basic
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Sho_minamimoto, thanks for bringing this to our attention.

 

The Dropbox Updater is an official part of the Dropbox desktop application, which allows it to automatically download and update the app in the background.

 

Could you clarify what pop up you're getting on your Windows machine?

 

This will help me to assist further!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!