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Thibaut Seville's avatar
Thibaut Seville
New member | Level 2
3 years ago

Compatibility with MacOS Monterey 12.1

Hello, 

I recently purchased a MacBook Air with its system "MacOS Monterey 12.1". I tried to install the application Dropbox but every time I tried, my computer doesn't want to install it : the download starts but after a few minutes, it stops and states "The download couldn't be completed". 

I searched on the Dropbox website and it stated "If you want to run the Dropbox desktop application on your Mac computer, you need :

OS X Yosemite 10.10 or later up to macOS Monterey 12."

I wanted to be sure about one point : is the system MacOS Monterey 12.1 not compatible with dropbox, and thus I can't install it ? Is it juste a question of time before Dropbox is compatible with this system ? 

Thank you, 

 

Respectfully, 

 

Thibaut Séville 

Desktop
Error Messages
Mac
Setting up the apps
Sync
  • Megan's avatar
    Megan
    3 years ago

    Hi Thibaut Seville, are you doing okay? 

     

    Can you also try the offline installer from this link?

     

    Let me know if you come across any issues when trying to install it. 

     

    Thank you! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Thibaut Seville, are you doing okay? 

     

    Can you also try the offline installer from this link?

     

    Let me know if you come across any issues when trying to install it. 

     

    Thank you! 

  • dashingdan's avatar
    dashingdan
    Explorer | Level 4
    3 years ago

    Under MacOS Mont. 12.1 I can import fies (cloud based storage option) and when I browse I can see the files HOWEVER if I try to upload any images pictures or video to any online application Instagram, FB, et al I get a failure and the file uploads as a 0 byte file.  Help ?!

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