You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Emanuele B.
3 years agoHelpful | Level 6
MacOS 13.0 Ventura, and Dropbox follows OneDrive in forcing the folder on the system drive
With Monterey, OneDrive implemented the new apis from Apple for online syncing that demanded its main location be a specific folder on the system drive. 8 months later, the MacOS community section of...
LvH
New member | Level 2
Hi,
Regarding: https://help.dropbox.com/installs/macos-faqs that is being constantly popping up as some sort of nagscreen.
This URL doesn't really explain *why* this change is supposedly necessary? I've tried searching this board but it's rather hard to get a result for "why" (or that is to say: the word is used *a lot*).
As it stands, with the current version of Dropbox, my custom Dropbox folder is working absolutely perfectly fine. So it doesn't look like "Changing the location of your Dropbox folder is no longer supported by macOS." but it's more like "Changing the location of your Dropbox folder is no longer supported by Dropbox.". It's working fine as it stands, so would appear MacOS supports it just fine.
This also goes for "Storing your Dropbox folder on an external drive is no longer supported by macOS.". As it stands, it's working perfectly fine on MacOS Ventura with the current version of the Dropbox-app. So this also sounds like it isn't MacOS "not supporting it", it's Dropbox that's - for unexplained reasons (at least: not on the info page linked above) - dropping these critical features that are working absolutely brilliantly in the current version.
So I'm just curious: why is Dropbox removing all these very useful features, whom are evidently working just fine on Ventura? (And blaming MacOS as the culprit in the process?)
Hope the information page can make some clarifications, I don't understand at all now why these changes are being *forced* upon us whilst there doesn't seem to be any reason, at least none that are being explained on that information page, to drop these features.
Thank you so much for the information and/or updating the information page - and I hope Dropbox reconsiders these what appear to be unnecessary changes, because this means Dropbox will force me to start using another storage solution that does support external drives and custom folders. 😞
Walter
2 years agoDropbox Staff
Hey LvH, thanks for posting on our Community and providing your thoughts on this. Your feedback has been noted in our system.
It seems that you haven't opted in the beta for Mac OS users, so you haven't received this update yet on your device.
If you’re interested in joining our private beta, you can turn on early releases while you can also keep up to date with what is supported on macOS 12 and higher by viewing this article.
The updated Dropbox for macOS app has been developed to adhere to the requirement as set out by Apple therefore this update was introduced to ensure the best possible experience for our Mac users long into the future.
I hope this information helps and please let us know if you have anything else to add or ask.
- CA_Boarder2 years agoNew member | Level 2
So is the ability to move your dropbox folder to an external drive going to be added in a future version or is this function going to be completely removed. If so, I am going to cancel my subscription. My primary boot drive doesn't have enough space for my dropbox folder so I need it on an external drive. Please let me know if this is not going to be a supported function, so I can find an alternative to dropbox that does support external drives.
- eedis2 years agoHelpful | Level 5
Same here, I was about to introduce this to our business and now i read this.
Is there any fix to it?
- Emanuele B.2 years agoHelpful | Level 6
I cloned my internal drive onto a 4TB NVMe drive I stuck inside a Thunderbolt 3 enclosure and set it as the startup drive. It was over 500€ Burt still far less than returning the current Mac for a discount on a new one with a larger internal drive. It works, I can now have everything in the intended folders as per the official apis, which really means I don’t really get to decide that everything stays there, as it’s the system now that decides that based on its inscrutable evaluations. That’s not just Dropbox, that’s every cloud service on macOS from now (Ventura) on.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!