You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RobertPatton
4 years agoExplorer | Level 4
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Larwir
Helpful | Level 5
Thanks meling. One of the first things I did - no success. Dropbox is graymarked in Files and Folders, but it says Dropbox has full access.
Larwir
4 years agoHelpful | Level 5
Ok everyone that still can't get Dropbox to work after trying Jay and others solutions in this thread – at last, I found a solution that worked for me!
Rename your local Dropbox folders and restart Dropbox. It then says that your folder/folders are moved and can't sync. You then get the alternative to re-connect your Dropbox account, re-installing the app. Choose that and it will re-install your folders with the old names – and voila, it syncs! You can then trash the re-named Dropbox folders.
Good luck!
- StellarCore474 years agoExplorer | Level 4
Hi Larwir,
1. I renamed my existing local Dropbox folder (not on the app or on " .com") by simply adding ".1" to each folder name.
2. They immediately appeared on my Dropbox app (menu bar icon)
3. I did not get any message regarding "Can't sync" -- everything seems to work just fine.
4. The renamed folders on my iMac Monterey device then appeared automatically on my Dropbox app; my dropbox.com site; the Dropbox apps on my other devices; and the local folders on my other devices (all connected on a local router). No such follow on actions as you described were required. Quantum entanglement proved!
5. SOLUTION for me: just go into my local Dropbox folder on the device running macOS Monterey and rename each folder by simply adding a ".1" suffix (SIMPLE!). Any suffix should work obviously.
5. Things are humming along at quantum speed.
Device iMac; macOS 12.1 Beta (21C5031d) Dropbox version 135.4.4177 (beta)
- StellarCore474 years agoExplorer | Level 4
Ooops-- I must withdraw my prior conclusion of success. I checked other devices and they all indicated Dropbox folders up to date. However, I added a file to a local Dropbox folder; it appeared in the Dropbox app on that device but did not appear on my other devices -- either in their local folders or apps. All green checks on all devices but files did not sync -- no error messages etc.
Back to the drawing board.
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