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Forum Discussion
RobertPatton
4 years agoExplorer | Level 4
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Whiskersthedog
4 years agoExplorer | Level 3
I've tried the uninstall/reinstall, Advanced install, System Pref-->Security & Privacy, etc "solves" that are all over this forum. None help.
Here's the error:
bn.BUILD_KEY: Dropbox
bn.VERSION: 134.4.4115
bn.constants.WINDOWS_SHELL_EXT_VERSION: 51
bn.is_frozen: True
machine_id: 33085486-8193-5450-9b72-9ca38578d2d5
pid: 785
ppid: 1
uid: 503
user_info: pwd.struct_passwd(pw_name='TheSchneiders', pw_passwd='********', pw_uid=503, pw_gid=20, pw_gecos='The Schneiders', pw_dir='/Users/chrisschneider_1', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='TheSchneiders', pw_passwd='********', pw_uid=503, pw_gid=20, pw_gecos='The Schneiders', pw_dir='/Users/chrisschneider_1', pw_shell='/bin/bash')
euid: 503
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'TheSchneiders', '_xcsbuildagent', '_xcscredserver'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'TheSchneiders', '_xcsbuildagent', '_xcscredserver'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/chrisschneider_1'
appdata: '/Users/chrisschneider_1/.dropbox/instance1'
real_path='/Users/chrisschneider_1/.dropbox/instance1'
mode=0o40700 uid=503 gid=20
parent mode=0o40700 uid=503 gid=20
dropbox_path: '/Users/chrisschneider/Dropbox'
real_path='/Users/chrisschneider/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=503 gid=20
parent mode=0o40755 uid=503 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/bp/dx286m5d2419f27_g486sjdw0000gq/T'
real_path='/private/var/folders/bp/dx286m5d2419f27_g486sjdw0000gq/T'
mode=0o40700 uid=503 gid=20
parent mode=0o40755 uid=503 gid=20
Traceback (most recent call last):
File "dropbox/shared/error_util.pyc", line 30, in convert_error
File "dropbox/sync_engine/file_system/util.pyc", line 89, in wrapped
File "dropbox/sync_engine/file_system/pythonos.pyc", line 102, in open
PermissionError: [Errno 13] Permission denied: '/Users/chrisschneider/Dropbox/.dropbox-relocate3640a06ba127'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "dropbox/client/authentication/register_host_helper.pyc", line 723, in _on_register_host_success
File "dropbox/client/authentication/register_host_helper.pyc", line 899, in _handle_joining_leaving_cdm_team
File "dropbox/client/relocate_namespace_folders.pyc", line 686, in execute_pending_operations
File "dropbox/sync_engine/file_system/util.pyc", line 89, in wrapped
File "contextlib.pyc", line 131, in __exit__
File "dropbox/shared/error_util.pyc", line 43, in convert_error
File "six.pyc", line 695, in reraise
File "dropbox/shared/error_util.pyc", line 30, in convert_error
File "dropbox/sync_engine/file_system/util.pyc", line 89, in wrapped
File "dropbox/sync_engine/file_system/pythonos.pyc", line 102, in open
dropbox.sync_engine_boundary.file_system_exceptions.PermissionDeniedError: [Errno 13] Permission denied: '/Users/chrisschneider/Dropbox/.dropbox-relocate3640a06ba127'
- Megan4 years agoDropbox StaffHey Whiskersthedog, let's see what we can do about this!
Would it be okay if I reached out to your Community linked email, so we could have a look together at this error?
Let me know!- Jalenoch4 years agoExplorer | Level 3Ok you can contact me on my e-mail adress. The one you are usine Nixie
Regards
Jean-Charles
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