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Forum Discussion
andersmusikka
5 years agoHelpful | Level 5
Make offline files visible in the android filesystem
I think you should make files stored offline on Android available in the file system.
As it is now, the dropbox files marked as 'available offline' are hidden from the rest of the operating sys...
Jay
Dropbox Staff
Hi everyone, due to recent updates made to Android systems, offline files can only be stored in a Cache folder. I am afraid that the only way to access your Dropbox files on your mobile device even when offline is to use the Dropbox App directly. This would be the intended functionality.
If you wish to access these files outside of the Dropbox App then you can always export your Dropbox files to your mobile device directly instead. We appreciate your patience and understanding throughout this process.
Please let us know if you need further assistance.
If you wish to access these files outside of the Dropbox App then you can always export your Dropbox files to your mobile device directly instead. We appreciate your patience and understanding throughout this process.
Please let us know if you need further assistance.
SpicyLemon
3 years agoHelpful | Level 6
Jay wrote:
[D]ue to recent updates made to Android systems, offline files can only be stored in a Cache folder.
That is just not true. There are plenty of apps out there that store things in the file system where it's accessible by other apps.
Jay wrote:
This would be the intended functionality.
That's the functionality that YOU have chosen. It's clearly not the functionality that your customers want. It may be working as intended, but your intentions here are rubbish.
Jay wrote:
If you wish to access these files outside of the Dropbox App then you can always export your Dropbox files to your mobile device directly instead.
Again, that's not true and also defeats the purpose of Dropbox. The purpose of dropbox is to keep folders and files in sync across multiple devices. The app does not let you download folders. Plus, once a file is download to my phone, changes to that file on my phone are no longer reflected on my other devices.
Jay wrote:
We appreciate your patience and understanding throughout this process.
Please let us know if you need further assistance.
My patience for this ran out a long time ago. My understanding is that you're sticking cotton in your ears and pretending everything is just fine. The only "process" going on here is Dropbox making false statements and claiming there's nothing they can do (about their own product).
I do need further assistance though. I need Dropbox to abandon their push on the web interface and again focus on the client programs/apps, which are the reason anyone ever starts using dropbox in the first place. You are ruining your own product by believing you can tell customers what they want, rather than selling the product they need.
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