We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Explorer | Level 4

4 years ago

My Dropbox app says 'Please enter a valid e-mail address' when I'm trying to login

My Android phone say: Please enter a valid e-mail addrass.

My address realy **@freemail.hu

On Windows10 it is right.

Setting up the apps

Hannah
4 years ago
Hey Ezt Keresem, welcome to the Dropbox Community.

Is it the first time you're trying to login to Dropbox on this device?

Can you please try to uninstall the Dropbox app, restart your device and reinstall it, to see if that helps?

Let me know how it goes!

Hannah
Dropbox Staff
4 years ago
Hey Ezt Keresem, welcome to the Dropbox Community.

Is it the first time you're trying to login to Dropbox on this device?

Can you please try to uninstall the Dropbox app, restart your device and reinstall it, to see if that helps?

Let me know how it goes!
- Ezt Keresem
  Explorer | Level 4
  4 years ago
  Thank you!
  I vould like change SD card.
  Is it passible?
  - Jay
    Dropbox Staff
    4 years ago
    Could you clarify what you mean? Do you want to install the Dropbox desktop application or the Dropbox folder on the SD card?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!