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Solved
My public links are no longer working
All my public links are suddenly not working. I noticed that the previously copied link URL that I've given to people to access the file had "https://dl.dropboxusercontent.com" as the first part of the url name. But now when I am copying the link, the first part of the url name is "https://www.dropbox.com"
I assume this is the issue, but why did this change?
I also noticed the selection option in the dropdown menu that appears when I right click on the file in my Public dropbox folder to be able to copy it has changed. It no longer has the dropbox symbol to the left and says "Copy dropbox link" whereas before I believe it said "Share dropbox link." And above that option, there is something with the dropbox symbol next to it that says "Share..." (that wasn't there before) and gives the option of entering an email address to send it to, or copying the link (also with the beginning url as ""https://www.dropbox.com"
Now not only do I have to recopy the URL's for all my active clients' files that they need to get to, but ALL the numerous "permanent files" that I have stored in Dropbox to access as clickable links on my several websites, in blog posts and online articles, in documents that people have downloaded, in my autoresponders are NOT WORKING. There's no way I can find and replace them all. What is going on?!!
Hey hypnocoach,
Thanks for getting in touch here!
Please note that public links will no longer function as of March 15, 2017 for Basic users and on September 1, 2017 for Plus and Dropbox for Business users. You can find more information here: https://www.dropbox.com/help/16.
Hope this helps you clarify! If there's anything else you need to ask, please let me know.
Kind regards,
JaneA
- Jane
Dropbox Staff
Hey hypnocoach,
Thanks for getting in touch here!
Please note that public links will no longer function as of March 15, 2017 for Basic users and on September 1, 2017 for Plus and Dropbox for Business users. You can find more information here: https://www.dropbox.com/help/16.
Hope this helps you clarify! If there's anything else you need to ask, please let me know.
Kind regards,
JaneA
Ironically, your link gives me a 404 error!
Why didn't I know this was going to occur?!
Time to say adios to you, Dropbox!
hypnocoach wrote:Ironically, your link gives me a 404 error!
Why didn't I know this was going to occur?!
This doesn't address the problem at hand - broken links. I did get the emails stating that the public folder was "going away" and I do understand how to create a shared link.
The problem is with links that people, like myself, had already created using the Public folder that are now DEAD. One of the things that I used to use the Public folder for was an "electronic luggage tag." I have metal tags on ALL of my bags, and my family's bags, with a printed QR code, with the link to our contact info on a pdf, in the Public folder.
Now that the folder is no more and the URLs for shared files have changed, all of those luggage tags are USELESS. I now have to print out and make new tags for each and every bag. The whole point in using a QR code was that I could change the contact info and update the file on Dropbox - if I moved I would never have to change the physical luggage tags, just the file.
Don't think that I'll be doing that with a shared link to Dropbox. I'd rather put the luggage contact info on Google Drive. I have more faith that Google won't break my link once created.
The simple solution here is for Dropbox to re-direct existing (previous) links to files that were in user's Public folder, so that those links still work. What are the chances that Dropbox will do the right thing and help people out?
- Mark
Super User II
My honest opinion? They wont redirect to other sites - or they would have offered that already.
I'd also, personally say, once bitten twice shy so maybe think twice about putting them on Google - as they have removed services previously. Maybe put things on your own domain/link for a few bucks a year?
- the link you have as a solution comes up as an error message :(
- Rich
Jacqueline E. wrote:
the link you have as a solution comes up as an error message :(It just had an extra period at the end, likely because the link was at the end of the sentence. I've edited the post to correct. Here's the link again:
Why has the public folder functionality permanently stopped for basic Dropbox users ?
- Rich
olivier w.1 wrote:
Why has the public folder functionality permanently stopped for basic Dropbox users ?
It's permanently stopping for all users. Basic first (which has already happened) and in September for Plus accounts. It's a deprecated feature, having been replaced by Share Links in October of 2012.
The problem with share links is that you can't simply copy a link and paste/send it via your e-mail. You have to send the link via dropbox window. Right ?
