You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
New Mac Ventura Update - Online/Offline Files Not Syncing
I've recently updated to the v.167.4.4719 version of Dropbox which now changes the location of where your dropbox is located and also changes the way the icons represent what is downloaded online/off...
Hannah
Dropbox Staff
Dropbox StaffHey Marc James, thanks for taking the time to post to our Community.
We appreciate your feedback about the new Dropbox for macOS app.
Regarding the syncing icons, can you check if the info in this article is helpful?
As for the error you're getting when trying to make a file online-only, have you tried quitting/restarting both the Dropbox app and your computer, to see if that helps?
Let me know how it goes.
Hi Hannah,
Thanks for the reply. I've gone over the article regarding the syncing icons, they are not appearing the same way they used to as per my previous message. Plus files have icons for both "Available offline" and "Online only" like the picture I attached, which doesn't really make any sense.
I've done a full restart of my computer and dropbox and nothing has fixed the issue. I'll attach what my finder window looks like as a file appears to be "Available offline" which I then want to change to being "Online only", which I then get an error message and then the file has no status icon next to it at all.
- Hannah
I see, thanks for the additional info and screenshots, Marc.
Can you try to give Dropbox full disk access on your computer, to see if that helps?
Hi Hannah,
I've updated it to give it full disk access but still getting the same errors and incorrect icons.
Please advise if there is a way for me to roll back my version until these issues can be fixed.
