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Forum Discussion
JGersh
2 years agoHelpful | Level 5
New message notifications will not go away
I have several “unread” messages from Dropbox which when opened or marked as read the “2” displayed above the icon will not go away. The marked as read button does nothing and there appears to be no...
- 2 years agoI ended up removing App from iPhone and reloaded it. Bit of a faff but worked
Philip R.10
2 years agoNew member | Level 2
I am also having this same issue. Noting I do will make it go away. You need to address this bug asap. I don’t want work arounds. I want a solution. I pay for this app so give me my money’s worth.
- clira2 years agoCollaborator | Level 9
Having the same problem on my iPhone(iOS 16.3.1, app version 320.3) and my iPad(16.3.1/ 320.3). On the iPad, the stuck notification count is only inside the app. Cleared cache, won’t go away(not deleting and re-adding since I am a free user). But on the iPhone, the notification is on the phone’s Home Screen- really, really annoying and a distraction from *real* notifications.
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