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FabioMSoares's avatar
FabioMSoares
New member | Level 1
2 months ago
Solved

'No Internet Connection. Your computer is offline' on the desktop app in Windows 10

Hello I see this issue is recurring here. Now I am facing this annoying situation. Tried everything people usually tell me to do:  1-Turned off Antivirus; 2-Reset DNS and Network Interfaces; 3- R...
desktop
Error Messages
Windows
  • mofabio's avatar
    mofabio
    22 days ago

    Hi Walter,

    today i have to reinstall the PC for other reasons and now dropbox works
    Thanks for your support

mofabio's avatar
mofabio
New member | Level 1
23 days ago

Hi,

It's a company PC, but I'm system administrator :) I'm sure there are no blocks to the dropbox server. It worked before restore my PC. 

I also tried from other internet connections, from my home, phone tethering but it always says it's offline

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    23 days ago

    Hey mofabio - thanks for clarifying that for us. May we reach out via email to have a further look internally at this point? 

    • mofabio's avatar
      mofabio
      New member | Level 1
      22 days ago

      Hi Walter,

      today i have to reinstall the PC for other reasons and now dropbox works
      Thanks for your support

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