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Forum Discussion
rlesperance
2 years agoHelpful | Level 6
Is the Library>CloudStorage folder, still an obligation or is that not relevant any more?
A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder. It seem to be a new Apple procedure with Ventura.
Yesterday, when adding again my desktop to Dropbo...
- 2 years ago
Sorry to jump in here, rlesperance!
It sounds like you were able to choose the location of the Dropbox folder after you disconnected the computer from your Dropbox account and then reconnected it.
This is shown in the article that Megan linked above, about the new experience for macOS on File Provider.
To address your other questions, while we recommend updating to the latest version of Dropbox for macOS on File Provider, the update isn’t required for you to continue using Dropbox.
If you’d like to keep your Dropbox folder on a different drive, you can stay on the version of the Dropbox desktop app you’re currently on.
Make sure to check out this article for more info.
Hannah
Dropbox Staff
2 years agoSorry to jump in here, rlesperance!
It sounds like you were able to choose the location of the Dropbox folder after you disconnected the computer from your Dropbox account and then reconnected it.
This is shown in the article that Megan linked above, about the new experience for macOS on File Provider.
To address your other questions, while we recommend updating to the latest version of Dropbox for macOS on File Provider, the update isn’t required for you to continue using Dropbox.
If you’d like to keep your Dropbox folder on a different drive, you can stay on the version of the Dropbox desktop app you’re currently on.
Make sure to check out this article for more info.
rlesperance
2 years agoHelpful | Level 6
Hannah,
In your comment, I understand that being offered to place it anywhere was the result of migrating to File Provider. I read the contrary.
Megan's link rather states that upgrading to the Dropbox version complying with File Provider will require moving the Dropbox folder to the Library>CloudStorage folder (see the screenshot by clicking here).
Since the Dropbox folder was previously moved to the Library>CloudStorage, I was already upgraded to the new File Provider version. So why was I offered to nest it wherever I want when reconnecting ?
- Megan2 years ago
Dropbox Staff
Hi rlesperance, happy Monday!
Since you were able to choose the location of your Dropbox folder, that means you're no longer part of the File Provider version of the Dropbox app.
It seems that when you tried re-connecting your folder, and re-linked your device; you were downgraded from the new macOS File Provider experience. Hence why you had the option to move your folder to the desired path.
- rlesperance2 years agoHelpful | Level 6
That's what I concluded without being sure. To retrograde an upgrade after being disconnected is more a bug than a feature.
Is Dropbox working on a fix for that ?
- Megan2 years ago
Dropbox Staff
We aware of this behavior, and will work to improve it in the near future. As of now this serves as a debugging opt-out option as well rlesperance.
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