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Forum Discussion
Road_warrior
31 days agoHelpful | Level 6
Slow sync issue after updating the desktop app to v210.4.4854.
Ive got an issue with the upgrade. Anyone else have the same problem? Slow in sync, VERY slow in making the connection and very useless box that DOES NOT tell me which files it does'nt not recognize.
There isn't a solution. The sync is slow and incomplete files are not shown on any screen, even if you have the ORIGINAL file (and you can see it) on an external drive. I will have to either seek a new computer OR find another provider.
I now have 212.4.5767
- WreckItTim1Helpful | Level 7
Yes my syncing has been incredibly slow
- Road_warriorHelpful | Level 6
There isn't a solution. The sync is slow and incomplete files are not shown on any screen, even if you have the ORIGINAL file (and you can see it) on an external drive. I will have to either seek a new computer OR find another provider.
I now have 212.4.5767
- Tod-DExplorer | Level 3
Hello, sorry probably not the right place to start a ticket.... I also posted this as a reply to another user with a similar issue.
I'm having a similar problem as others with this latest upgrade on Linux. I have the problem with both Ubuntu 24.04 and SUSE Tumbleweed distributions
It seems to be on a (endless?) loop of indexing, uploading and downloading. I received an error that it lacked permission to Dropbox.txt. I input my super user password with seemed to satisfy the popup. Then it proceeded to it's endless loop.
- Tod-DExplorer | Level 3
I'm having a similar problem with this latest upgrade on Linux. I have the problem with both Ubuntu 24.04 and SUSE Tumbleweed distributions
It seems to be on a (endless?) loop of indexing, uploading and downloading. I received an error that it lacked permission to Dropbox.txt. I input my super user password with seemed to satisfy the popup. Then it proceeded to it's endless loop.
- Tod-DExplorer | Level 3
- HannahDropbox Staff
Sorry to hear about this, Road_warrior.
Can you let us know what your computer's OS and version is?
Have you restarted your computer ever since this started happening?
And can you please also send us a screenshot of that box you're referring to?
Thanks in advance.
- Road_warriorHelpful | Level 6
This is the Tray Assistant. There is not button that tell me how to get a list of the corrupted files. There is there nothing on my web page. So how to get a list of the files?
- Road_warriorHelpful | Level 6
Here are the screen shots
- Road_warriorHelpful | Level 6
Window 10
Yes many times. Seems to be the same LONG problem
Cant get the screen image (Snagit) to cut over
Other system resources are CPU 94%, Memory 85% and Disk 20%
- RichSuper User II
Road_warrior wrote:
Other system resources are CPU 94%, Memory 85% and Disk 20%
What is taking up all that CPU time? Sort by CPU and it should put the CU heavy tasks at the top of the window.
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