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Forum Discussion

JohnSmith4's avatar
JohnSmith4
Explorer | Level 3
3 years ago

Startup error on the Dropbox desktop app on macOS Monterey 12.6

Hello. My Mac is running on OS Monterey 12.6.   Today, I was cleaning out some of my files and I received the following message from Dropbox:     "Couldn't start Dropbox. This is u...
Desktop
Error Messages
Get Started
Mac
Michaelxc23's avatar
Michaelxc23
New member | Level 2

Same problem and their staff can not help me to solve this problem.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Michaelxc23, sorry to hear about this.

 

Could you maybe share your ticket ID so that we can look it up in our system?

 

If you could also let us know any troubleshooting steps you may have attempted so far, I'd appreciate it. 

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