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Forum Discussion

sykes0712's avatar
sykes0712
Explorer | Level 3
2 years ago

Suddenly I can't login to my desktop apps; "couldn't start Dropbox" error

suddenly unable to login using my desktop apps, I have tried uninstalling and reinstall, does not work, a pop up appear, it said "couldn't start dropbox" [removed], [removed] dropbox on website wo...
Desktop
Error Messages
Get Started
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey sykes0712, thanks for bringing this to our attention.

 

I removed your links, to prevent unnecessary traffic on your account, so would you mind attaching screenshots of the error messages to your next reply instead? 

 

Thanks in advance.

  • sykes0712's avatar
    sykes0712
    Explorer | Level 3
    2 years ago

    thank you Hannah,

    below is the requested file.

      • sykes0712's avatar
        sykes0712
        Explorer | Level 3
        2 years ago

        Hello, Jay ,

         

        Thank you for your suggestion, I first did normal uninstall and reintall. Did not work.

         

        I just did as you suggested with advanced reinstallation. It also did not work.

         

        This is probably the same error as the one in my previous post.

         

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