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Forum Discussion

slemaire's avatar
slemaire
New member | Level 1
3 days ago

The desktop app won't launch on Mac OS

I can no longer open the app on either of my two MacBooks (both running Sonoma 14.7.2), and my files are not syncing. I have uninstalled and reinstalled app on both several times and restarted device...
desktop
Install
Mac
slemaire's avatar
slemaire
New member | Level 1
7 hours ago

I have the Plus plan with 5 devices connected.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 hours ago

Hi from me as well, slemaire! When saying the Dropbox app won’t start even when clicking on the icon in your Finder, are you referring to the Dropbox app in your Finder > Applications folder? 

If yes, please try an advanced reinstall next and let me know how it goes.

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