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Forum Discussion

  • rouhmaen's avatar
    rouhmaen
    Explorer | Level 3

    No, I haven't installed it yet.

     

    I've downloaded it directly from Dropbox. MD5 is A3D3D25CE163B0EC39B4A7E64F2005D4

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      Could you try deleting the installer and downloading it again?
      • paladin4's avatar
        paladin4
        New member | Level 2

        July 22, 2022 - I'm also seeing this detection in VirusTotal. I've tried multiple times today to download the dropbox installer and VirusTotal reports two. I delete it and retry. Each time I get these two errors. Here are the sha256 hashes generated by certutil -hashfile:

         

        c836587e94c5907355fc3535efb2a796ef132f6eafdabefa3f531fd645ddf8f8

        37aec9048092ca8b1e993177c438351e90277cbe8852b41775568e99b5b3c4fa

        f09cf3c34562dedeb333a10de704fbecb24542ce09d396bd110730246c95dff1

        47ecd2ad368fab06ef8a817f1abdf2a427241d93715dc818e063e15cd9c3931e

        I will try using a different browser (Edge)

         

         

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Hi rouhmaen, thanks for bringing this to our attention.

    Looking at the list, it's possible that this was a false positive by that antivirus vendor, since the official app shouldn't have any viruses on it. 

    Are you experiencing this issue on your device specifically?

    This will help me to assist further!

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