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Forum Discussion
Why am I getting a 'Couldn't start Dropbox' permission error?
Here's the message that I get:
Couldn't start Dropbox. This is usually because of permission error. Storing your home folder on a network share can also cause an error.
This often happens with users who may have migrated old data and settings from another Mac to their current computer.
Operating system permissions prevent files from being viewed or edited by unauthorized logins. Permissions can be set any number of ways and can be restored manually through a fairly simple process. Please note that it is very important to follow these steps specifically as failure to do so may result in other issues. On a Mac OS X you can do the following:
1) Make sure the Dropbox desktop application is running
2) Click on the Dropbox icon in your menu bar and then click your profile picture or initials
3) Select 'Preferences'
4) Click on the 'Account' tab
5) Hold down the 'Option/Alt' key
6) Click on the 'Fix Permissions' button (make sure you're still holding down the 'Option' key.
This will allow Dropbox access to your home folder, Dropbox folder, and any required settings.
Dear all,
same symptoms ... but not of the remedies suggested by Katharine, Kathy and Kaz worked for me.
Here's the background of what happened :
In order to switch computers from a Macbook to a Macbook Pro, I backed up all my system via time capsule and restore it on the new computer. All data got imported correctly, most things work but some service do not, mainly the cloud ones (Dropbox, Google Drive, iCloud). I run El Capitan on both computers.
Any new suggestions ?
thanks,
Eric
