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Forum Discussion
Dropbox capture videos don't play
Just downloaded Dropbox capture Beta for window 10. I am able to record the video successfully but when I go back to play the video I keep getting this error: The media could not be loaded, either b...
Hi there,
Following up on this. Thank you so much for your patience.
We were able to fix the issue on Dropbox Capture, preventing you from saving screen recordings. It would be fantastic if you could give it a try and let us know if it works for you. Here is how to get started:
- The latest version of Capture is v72. You can know which version you have installed by opening the app then heading into the Preferences inside the menu on the top right
- In case you don't have the last version, you can install it from https://www.dropbox.com/capture/download
Thank you so much!
Awesome thanks. 😉
YoucefDropbox
Dropbox Staff
Dropbox StaffHi there,
Following up on this. Thank you so much for your patience.
We were able to fix the issue on Dropbox Capture, preventing you from saving screen recordings. It would be fantastic if you could give it a try and let us know if it works for you. Here is how to get started:
- The latest version of Capture is v72. You can know which version you have installed by opening the app then heading into the Preferences inside the menu on the top right
- In case you don't have the last version, you can install it from https://www.dropbox.com/capture/download
Thank you so much!
Same problem here. Running V88.0.5
I have tried reinstalling and resetting the app.
My videos don't save properly. It just sits there saying it's uploading forever. Even on a 30sec recording. They do show in my collections. But they are blank.
Please see attached screenshots.
