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Forum Discussion
Basic plan but being charged
I have been charged $20 for the last 3 months but I am on the basic plan. Why? And how can I get a refund?
I was charged a fee to my credit card, yet when I look for the receipt, it states "No payment or billing activity". Please advise.
- Rich
Super User II
TTB19 wrote:
I was charged a fee to my credit card, yet when I look for the receipt, it states "No payment or billing activity". Please advise.
What plan does it say you're on when you check your Plan page? If it says Basic, you're signed in to a free account. Use the credit card charge lookup tool to identify the account you're being charged for.
