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TTB19's avatar
TTB19
New member | Level 2

I was charged a fee to my credit card, yet when I look for the receipt, it states "No payment or billing activity". Please advise.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
TTB19 wrote:

I was charged a fee to my credit card, yet when I look for the receipt, it states "No payment or billing activity". Please advise.

What plan does it say you're on when you check your Plan page? If it says Basic, you're signed in to a free account. Use the credit card charge lookup tool to identify the account you're being charged for.

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