You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can I add more space to my Business trial or renew early?
Currently on a Dropbox Business trial, until Nov 24, but want to move 30TB of data to my account.
I cannot seem to add more storage, assuming because I'm in a trial, and cannot contact support.
...
Sure thing db2024ukmcr!
I just sent you an email, I'll be more than happy to see you there. Cheers! 😎
Thanks Hannah, there is no option to renew to a paid subscription and I cannot purchase addons.
Thanks
Hannah
Dropbox Staff
Dropbox StaffThanks for the update, db2024ukmcr.
Can you check if this page allows you to renew? Or does it re-direct you to your billing page?
- Thanks, it takes me to the plans page where I can see the different plans, but if I click on ‘buy now’ it takes me to the billing page, with the message; If you’d like to manage your plan, please contact support.
- Megan
Hey db2024ukmcr!
What options to you see when trying to contact our Support? In any case, if you're having trouble I can open a ticket on my end for you, just let me know.
- Can can you please open a ticket for me please?
It says there are no support options on my plan.
