You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Eiart's avatar
Eiart
New member | Level 1
23 hours ago

Canceled my subscription but I still got charged 119 dollars.

 I know for a fact I canceled my free trial and went through all the "are you sure" pop-ups. But I was still charged today. Please help me. I'm an broke college student and it just doesn't seem fair ...
Billing
cancellations
Refunds
Mark's avatar
Mark
Icon for Super User II rankSuper User II
22 hours ago

You need to contact Support via www.dropbox.com/support and ask for help. 

As part of that you will need to include a copy of the cancellation email you received when you cancelled the trial. 

About Plans and Subscriptions

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