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Tworst's avatar
Tworst
Explorer | Level 3
2 years ago

Changing to another business team

Hi!  I've been part of a business team with one company, but have now move to another company.  I've been deleted as a team member from the previous company's dropbox (confirmed as I no longer had an...
dropbox business
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  • Jay's avatar
    Jay
    2 years ago

    Hi Tworst, are they being invited to the new Dropbox Business team under the exact same email?

     

    If so, and they were definitely fully deleted from the old team, then it would take 7 days for that email to be released in order to create a new account. This gives the old admin time to recover the account if it was done unintentionally.

     

    After 7 days have passed, you should be able to invite that email to the new Dropbox Business team.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for posting on our Community, Tworst, and welcome aboard!

 

As a first step, I’d like you to visit this page and send me a screenshot of the current plan you see there. 

 

Let me know when you’re ready.

Tworst's avatar
Tworst
Explorer | Level 3
2 years ago

 

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