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Forum Discussion
Disabling auto annual renewal
Helllo, I would like to purchase 1 year plus plan but don't want it to be automatically renewed yearly. If I purchase the plus plan, and cancel the automatic renewal - would that disable my current...
Megan
Dropbox Staff
Dropbox StaffHi bambiji1, I'd be happy to answer that for you!
If you purchase the plan of your choice, you can cancel it immediately after.
That won't take effect immediately, it'll only cancel the renewal, and allow you to use your plan until then.
I hope this clarifies.
If you purchase the plan of your choice, you can cancel it immediately after.
That won't take effect immediately, it'll only cancel the renewal, and allow you to use your plan until then.
I hope this clarifies.
The answer should be:
1. Go here to turn off auto-renew
2. The end
This is unethical behaviour for all of these platforms. You all hide the auto renew off and suddenly we get billed. Shame, as I like Dropbox, but am now seeking an alternative.
- Walter
Thanks for the reply.
That shows me how to cancel a plan.
You should have an option to turn off "auto renew".
That is my complaint.
I just had this with another service, they auto renewed, and I asked to cancel and they did not refund me. I don't use that service and now have a year long nothing from them.
