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Forum Discussion

Locura53's avatar
Locura53
Explorer | Level 3
3 years ago

Dropbox Plus subscription does not show up on Google Play.

Hello, Dropbox Forums. I recently began a 30-day free trial of Dropbox Plus, but when searching for a means to cancel just in case, Google Play gave me a strange result.  When following the typic...
cancellations
Dropbox Plus
Plans
Le Long's avatar
Le Long
New member | Level 2
2 years ago

I have the same issue pls help

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Le Long, sorry to hear about this.

     

    Have you ensured that you're looking at the correct Dropbox account? Do you happen to have another Dropbox account associated with a different email address of yours perhaps?

     

    Can you have a look at your plan tab online and navigate to the mobile app's Account tab as well and let me know what you find in regards to your plan?

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