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Forum Discussion
Email notification to upgrade
Hi,
Is everyone on a free subscription hassled to upgrade to a much bigger (and obviously, paid) account even when they're barely using it?
I have just 3.1GB of 100GB storage in use and yet I...
- Well, don’t I feel stupid! My plan is actually the free plan which is only a paltry 3.75GB, so less than your regular DVD. So 3.1GB is not an unreasonable point at which to send me a warning.
Cheers.
I have been using Dropbox plus for years and it was only yesterday I was told by chatline to check my plan, I saw I was on a basic plan !!
I've tried to get support as I've been paying for years but on more than one occasion I have been told I'm out of space. It looks as if I've been paying all these years for nothing as basic plan is free!!
I don't seem to get any answers from dropbox and am still not syncing files and folders some of which were possibly important as I'm obviuosly still on Basic as far as they are concerned having deleted thousands of files and folders over the years
Any ideas from someone would be great please!!
- Rich
Super User II
JaneMoger wrote:
I have been using Dropbox plus for years and it was only yesterday I was told by chatline to check my plan, I saw I was on a basic plan !!
You likely have more than one account. Use the credit card charge lookup tool to identify the account that you've been paying for.
