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Forum Discussion
Micah444
2 months agoNew member | Level 2
How can I get a refund for my subscription which was upgraded?
I just got an email my annual subscription was upgraded and they charged my account. Will I be able to get a refund?
Micah444
New member | Level 2
Hello Jay,
No I didn’t get an option. I received an email saying “your Dropbox account has been upgraded”
I’ve tried a few times to get in contact with the support team with no success.
No I didn’t get an option. I received an email saying “your Dropbox account has been upgraded”
I’ve tried a few times to get in contact with the support team with no success.
Micah444
2 months agoNew member | Level 2
The support team link goes to frequently asked questions. There is no support there.
- Jay2 months agoDropbox Staff
Do you see any confirmed payments or refunds (with an invoice and receipt) on this page on your account?
What is your current plan on this page?
- Micah4442 months agoNew member | Level 2That first page only has my bank card details.
Second page has:
“Dropbox Essentials
You cancelled Dropbox Essentials recently. Resubscribe for US$218.90 per year.”- Micah4442 months agoNew member | Level 2When I click into Contact Us for help, I am unable to click: Submit Request, Chat or Request a Callback
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