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Forum Discussion

miasarda's avatar
miasarda
New member | Level 2
4 months ago

I keep seeing a "Something went wrong" error while upgrading to Plus.

I try to upgrade from Basic to Plus and once logged in, the right payment windows keeps loading and it says ""Something went wrong, refresh the browser or contact support".   Anyone had the same ...
Billing
Dropbox Plus
Error Messages
Payments
Plans
upgrades
  • kli_dbx's avatar
    kli_dbx
    4 months ago

    Hi! Looking into it from the Dropbox side. We have re-instated your mobile subscription. You can manage your subscription from iOS.

kli_dbx's avatar
kli_dbx
Icon for Dropbox Engineer rankDropbox Engineer
4 months ago

Hi! Looking into it from the Dropbox side. We have re-instated your mobile subscription. You can manage your subscription from iOS.

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