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namjin's avatar
namjin
New member | Level 1
2 months ago

I need an urgent refund; I had cancelled my plan, but the charge still went through.

Not long ago, I requested the cancellation of Dropbox. However, the payment was made on my card as it was not canceled.  I request a refund. (I am not using the product at all at the moment.) Also,...
Refunds
namjin's avatar
namjin
New member | Level 1
2 months ago

I just received the solution via email. Thank you.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    I’m glad to hear that, namjin! If you need something else, feel free to nudge me here.

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