You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I paid for a subscription, but my Dropbox account hasn't been upgraded
Ik heb zojuist mijn account geüpgraded naar een betaald account voor 2TB toeslag. Ik heb betaald met ideal, via de website. Ik heb geen bevestiging in de mail gehad. Ook werkt de upgrade niet, ik heb...
Rich
Super User II
Super User II
ingeemiel wrote:
I upgraded my account (pay online) and the update is not done. I payed with ideal.
If that's a bank transfer, rather than a credit/debit card, then it may take a couple days for the payment to be fully processed by the banks.
Yes I payed with my bank, but it's already been processed by the bank itself. I can see it on my account...
- Nancy
Dropbox Staff
ingeemiel, you mentioned previously you restored purchases on your Dropbox account. You didn’t upgrade via iTunes, by any chance, correct?
Can you also send me a screenshot of what you see on your Plan page here?
No I didnt purchase via iTunes.
Because I was desperate I went for a trial account as you can see on the screenshot. But on the 24rd of august I have to pay again, but I already did this morning... So I was not planning on paying for it again and I was hoping it would be fixed before the 24rd of august. Is it possible to sent you a screenshot of my payment privately?
