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Forum Discussion

deepak3684's avatar
deepak3684
New member | Level 2
3 years ago

I put a typo in my email when create an account

I got 2 tb storage of cloud after buying a new laptop but accidentally i typed wrong mail address and it got activated on that mail id which is not even created yet.... i just typed a letter wrong an...
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Haikal Helmy's avatar
Haikal Helmy
Explorer | Level 3
2 years ago

Hello Hannah,

 

Thank you for the timely response. I have just sent in the request to support. Here is my Ticket ID as requested. Ticket #22267846. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Haikal Helmy, thanks for the ticket number! 

 

I was able to locate it on our system, and pass my comments there. One of our agents will be with you shortly.

 

Hang tight! 

  • haikal's avatar
    haikal
    Explorer | Level 4
    2 years ago

    Thank you for the amazingly fast response from you and the support team! The issue has been fixed 🙂 Have a good day!

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