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Forum Discussion
I registered for the 30 day free trial for Dropbox Business but don't want to subscribe
I am trying to cancel my dropbox plus free trial. I have 3 days left and I am having real trouble. Can anyone help?
Did a quick look, and it appears you are on Dropbox through Apple, which means you need manage your Dropbox trials, purchases and subscription through the iTunes management. Unfortunately we can't interact with that as Apple manages all of the account status.
-Rob
BexyB wrote:
Hi Rich,
Thanks for your reply but there is no "cancel trial" link. Just a message to let me know that my trial ends in 3 days.
- Rich
Super User II
Dropbox Plus, or Dropbox for Business? They're different products.
Cancelling Dropbox Plus: https://www.dropbox.com/help/space/cancel-plus
Cancelling Dropbox for Business: https://www.dropbox.com/help/business/cancel-subscription
What problem are you having?
- Hi Rich,
Thanks for your reply but there is no "cancel trial" link. Just a message to let me know that my trial ends in 3 days.
Rob_CashDropbox Staff
Did a quick look, and it appears you are on Dropbox through Apple, which means you need manage your Dropbox trials, purchases and subscription through the iTunes management. Unfortunately we can't interact with that as Apple manages all of the account status.
-Rob
BexyB wrote:
Hi Rich,
Thanks for your reply but there is no "cancel trial" link. Just a message to let me know that my trial ends in 3 days.
