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gdwright's avatar
gdwright
New member | Level 1
12 days ago

I want to redeem the Dropbox Basic Extra plan.

I got a notification popup that offered me Dropbox basic-extra.   It was around 500GB for around $6 a month.  I was excited to take the offer but was busy with other people and the timing was not rig...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
12 days ago
gdwright wrote:

... the timing was not right so I thought I would sign up later when I got home. But the offer was gone. On a Live Chat a customer service person gave me a URL link to redeem it but it just gave an error that said it is not available.

These offers are often time-limited and need to be redeemed when offered. If Support provided you with a link to the offer and it wasn't available, then the time has passed and it's no longer available.

This happened often with the Basic+ plan, which, in the past, was only available for short times and to a limited audience.

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