You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

missy1115's avatar
missy1115
New member | Level 2
I am having the same problem Dropbox works on my pc but not on my iPhone
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

missy1115, can you please send me a screenshot of what you see here?

 

Is there any chance you have a separate Dropbox account (under another email address), that’s on a free Basic account instead?

 

Is the email address you see here, the same as the one on your Dropbox mobile app?

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