You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

mh34's avatar
mh34
Explorer | Level 3
2 months ago

Live chat support isn't available for my Essentials plan?

I currently have Dropbox Essentials which states "Live chat support" as a feature, however if I go to https://www.dropbox.com/support/chat it just redirects me to https://www.dropbox.com/support and ...
Plans
upgrades
BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
27 days ago

Hi mh34,

 

Our engineering team has informed me that the redirect has been fixed and chat should work properly now. Please let us know if you're still experiencing any issues. 

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