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Forum Discussion
Message from Dropbox about completing date of birth by 1st September or lose Family Plan Access
Does anyone know how to update account details with your date of birth
the link to the article gives not details how to update your date of birth
Hi andy, Due to recent regulations, you...
- Hi all, sorry for jumping in.
I wanted to share the good news that the issue has been resolved.
Our team has been working hard on the matter, and everything should be back to normal now.
You can all enter your DOB, by following the link in the email that was sent.
Thank you for your feedback and reports.
Apologies for any frustration caused.
Wish I had come here first, I've also spent upwards of 2 hours trying to find a setting that doesn't exist. Why am I being threatened with account closure unless I enter information that can't be entered? Maybe it is time to give OneDrive another go.
Due to recent regulations, you need to enter your age to continue using Dropbox Family. Please sign in now to enter your date of birth.
Please visit our help center to learn more.
— The Dropbox team
Congrats, there is no info in your help center or anywhere to enter a date of birth. Just goes in an endless loop back to the DropBox account page.
