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Forum Discussion
Message from Dropbox about completing date of birth by 1st September or lose Family Plan Access
Does anyone know how to update account details with your date of birth
the link to the article gives not details how to update your date of birth
Hi andy, Due to recent regulations, you...
- Hi all, sorry for jumping in.
I wanted to share the good news that the issue has been resolved.
Our team has been working hard on the matter, and everything should be back to normal now.
You can all enter your DOB, by following the link in the email that was sent.
Thank you for your feedback and reports.
Apologies for any frustration caused.
The live chat you contact is not actually Dropbox but a generic company that deals with hundreds of other companies. All they can do is pass your information on. As there are 100s of thousands of people this is affecting then I cannot see any of us retaining our files. If they are unable to keep my information safe then how safe is their file system. Am going to leave dropbox if they don't sort this out soon. I have had to purchase a exterior hard drive so I can now attempt to download 1000s of files to ensure they are safe.
