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Matt07's avatar
Matt07
New member | Level 2
2 years ago

I would like to upgrade my Basic account with the option to cancel before the first year.

Hello,    I would like to upgrade my Basic account to a Plus on a monthly roll out with the option to cancel before the first year. It is possible that I will move to a business account in the co...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Matt07 wrote:

It is possible that I will move to a business account in the coming months and as such do not want to be tied for a minimum of a year.

If you join a Business team account while on an active paid subscription, you're receive a prorated refund for the time remaining on your account.

  • Matt07's avatar
    Matt07
    New member | Level 2
    2 years ago

    Hi Rich, 

     

    Many thanks but in this instance, the accounts would be different so I am not sure it would work. I would retain my personal basic and add a business one for the company being created. 

     

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      I think thats just the wording around the UK / EU refund rights if I'm honest Matt07 

       

      They are basically saying you will pay £9.99 a month for 12 months and after that £9.99 plus any taxes etc. that they may need to charge (in other words the first year is a promo price). 

       

      You will be able to cancel that at any point, but, as it said, no refunds 🙂

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