We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
JohntheMathGuy
3 years agoExplorer | Level 4
trouble with unlinking of accounts
I made a mistake today that I am unable to recover from. I was sent an invite to Dropbox business. I need to share files with another company. My mistake was when Dropbox gave me the option to link t...
JohntheMathGuy
Explorer | Level 4
I do appreciate the prompt response. I hope that I can get a quick response from the admin.
One issue that you have not resolved, or rather, you have not indicated that it would be resolved. I recognize that I made a mistake, but the effect of the mistake has been large. Please tell me what steps you will take to ensure that this sort of mistake will not be repeated by some other hapless user?
hapless user BC
3 years agoNew member | Level 2
Hi John. Same thing happened to me. Felt sort of ambushed. Seems very poorly thought out to be able to drop your subscription and get all files swallowed up by a client with a single click. Poor engineering. Love how the Dropbox Support email gets an "unmonitored box" response. Really? Working with client admin now to try to get my account back.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!