You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

bodvar's avatar
bodvar
New member | Level 2
3 years ago

Upgrading or loosing my earned space

Having earned 16.25 GB (in one place it says 18GB!—why the difference?) plus soon expiring 25GB I still get emails upon emails from Dropbox to upgrade to 2TB or have only 2GB (0.2TB). Am I the only one to find this a rude kind of doing business? I am using some 14GB worth of the space and will not in the near future need nearly the extra 1.85TB.

Can anyone explain to me WHY I should upgrade and why Dropbox wants to reduce my plan to 2GB?

Dropbox Plus
Plans
Referrals
Storage space
upgrades
  • Mark's avatar
    Mark
    3 years ago

    Hi bodvar 

    It wont reduce you to 2gb, the email is just a bit dim and doesnt take in to account bonus space etc. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi bodvar 

    It wont reduce you to 2gb, the email is just a bit dim and doesnt take in to account bonus space etc. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!