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alessio b.5's avatar
alessio b.5
New member | Level 2
6 years ago
Solved

What happens to my files when I cancel my subscription?

Hi, what will happen to my Files if I cancel my subscription? I have dropbox plus and the number of GB I keep there is more than the limit of the non-paying versions. There are also many important f...
cancellations
Dropbox Plus
FAQ
Storage space
  • Rich's avatar
    Rich
    6 years ago

    Nothing happens to your files when your subscription expires. At most, if you're over your storage quota when your subscription expires you simply won't be able to sync your files, but they'll remain accessible through the Dropbox website. Your files are not deleted or removed from the account.

    If you're no longer seeing your files, something else is the cause.

joannabrandi's avatar
joannabrandi
New member | Level 2
4 years ago

Thanks for the response, but I am still not sure what I can do to retrieve those files . This appears to be someone else's question. How do I get MY files back? Thank you 

JoAnna 

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