You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
What happens to my files when I cancel my subscription?
Hi, what will happen to my Files if I cancel my subscription? I have dropbox plus and the number of GB I keep there is more than the limit of the non-paying versions. There are also many important f...
Nothing happens to your files when your subscription expires. At most, if you're over your storage quota when your subscription expires you simply won't be able to sync your files, but they'll remain accessible through the Dropbox website. Your files are not deleted or removed from the account.
If you're no longer seeing your files, something else is the cause.
If i end a 2Terrabite sub, do all my pictures/videos get deleted??
And if yes, can i get them back?
And if yes, can i get them back?
- Rich
Super User II
nbniyas wrote:
If i end a 2Terrabite sub, do all my pictures/videos get deleted??No, your files will not be deleted. If you're over your storage quota after cancelling you won't be able to sync anymore, but your files will remain accessible.
If, however, your account is idle for more than a year while on a non-paid account, it will be deleted due to inactivity. When this happens, it's not possible to recover the account now the files within it.
