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Forum Discussion
Can't access my account after joining a team
My account became inactive because the Business account I was invited to be a part of the team of was cancelled.
My account and its very important contents was disabled. Email support has been been dormant and lacks helpful response. I can't access Live chat support as I can't access my account. What can I do to gain access to my files or reinstate my user account?
- Rich
Super User II
davescuadro wrote:
My account became inactive because the Business account I was invited to be a part of the team of was cancelled. ... What can I do to gain access to my files or reinstate my user account?
You would need to contact the team admin for the Business account and ask them to restore your account, and then convert it back to an individual account. Act quickly because the team admin only has seven days from the deletion to restore the account.
Thank you!
