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TamTam92's avatar
TamTam92
New member | Level 2
18 days ago

Can't get the code to access my account because email address is closed

Hi all,

i create a dropbox account with my professional email adress on my professional computer, but this adress was closed by my company few hours after.

I tried to log in on my personal computer but i need to

approve connection, email sent on closed email

and i need to write the code that is also sent on this email adress....

I tried to fill in forms for people that don't received the email and the code but it doesn't work.

 

For now i'm unable to loig in my account and my account is a professionnal that will cost money within 25 days ...
and i can't resiliate it because i can't log in ...

Can you help me please ?

 

  • TamTam92's avatar
    TamTam92
    New member | Level 2

    Hi Mark than you for your answer.
    I don't want to get access to the account because i understand this is not possible to signe in, but i want to stop payment for this account. That's all.
    I'll try your tips! 

    I'll let you know if it is ok or not.

    Thank you for your help.

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