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bva974's avatar
bva974
Helpful | Level 5
2 years ago

Error 500 when trying to delete account

Hi,   I got Error 500 when trying to delete my account. I tried with firefox, edge, chrome. Same error every time. Can you help ?   Best regard,   B
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DarkPatterns500's avatar
DarkPatterns500
Explorer | Level 4
2 years ago

It is November now, and this issue has still not been fixed. I can only assume on purpose. Please delete my account immediately.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey DarkPatterns500, welcome to our Community!

     

    If I understand correctly, it seems you're facing the same 500 error, when trying to delete your account, right? 

     

    Have you tried using a different browser, by any chance? 

     

    Let me know more!

    • DarkPatterns500's avatar
      DarkPatterns500
      Explorer | Level 4
      2 years ago

      Tried different browsers and different devices. Please delete my account.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi DarkPatterns500, can I send you an email, in order for us to have a closer look into this? 

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