We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

carancanfunfa's avatar
carancanfunfa
New member | Level 2
3 years ago

How to retrieve current password

Hello, I have dropbox installed in several devices and currently working fine. Now, I want to install it in a new device but I don't remember the current password. Is there some way to retrieve the password in use without going through a recovery password process? I want to avoid that because changing the password means to re-loggin with the new password in every device using the account, which is annoying, and since I am currently logged in, I suppose that the password must be stored somewhere. Do I suppose right?

Thanks,

Diego.


  • carancanfunfa wrote:

    Is there some way to retrieve the password in use without going through a recovery password process?


    No. You have to reset the password.

     


    I want to avoid that because changing the password means to re-loggin with the new password in every device using the account, which is annoying

    Changing your password does not unlink a device from your account. Your password is only used to link a device to your account (and to sign-in on the website). Once linked, a device uses a secure token for authentication, and changing your account's password does not revoke the token.

     


     since I am currently logged in, I suppose that the password must be stored somewhere. Do I suppose right?

    No service worth anything would ever store passwords in a format that is human readable or recoverable. Able to reset, yes; recover, absolutely not.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    carancanfunfa wrote:

    Is there some way to retrieve the password in use without going through a recovery password process?


    No. You have to reset the password.

     


    I want to avoid that because changing the password means to re-loggin with the new password in every device using the account, which is annoying

    Changing your password does not unlink a device from your account. Your password is only used to link a device to your account (and to sign-in on the website). Once linked, a device uses a secure token for authentication, and changing your account's password does not revoke the token.

     


     since I am currently logged in, I suppose that the password must be stored somewhere. Do I suppose right?

    No service worth anything would ever store passwords in a format that is human readable or recoverable. Able to reset, yes; recover, absolutely not.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!