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Malcolm4's avatar
Malcolm4
New member | Level 2
2 months ago

I deleted my Gmail account, and now I can't access Dropbox because it sends an email there

I have an old Gmail account that I deleted and can no longer access. When I try to login to my Dropbox account, it sends a code to that email address. I know the password, can't receive the code ...
Account Access
emails
FAQ
Security
b012b012bb's avatar
b012b012bb
Explorer | Level 4

Has your problem been solved? I have the same problem as you

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
7 days ago

Hey b012b012bb. I'm afraid not even our support team can update the email address of that Dropbox account, as this would pose an account security concern. 

 

However, I've logged a ticket for you, so that we can check all other possible options. Please reply to my email, as soon as you see it.

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