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Forum Discussion
I get an error 500 when I try to delete my account
I have been trying for months on end to delete my dropbox account and it will not work. no matter what I do I always get a 500 error code. I know I have the right account info, I follow the proper steps, I dont have an active subscription, ive tried multiple devices and browsers, as well as clearing my browser cache. please help. I just want my account deleted.
- I been trying for a long time to delete my account because I have no use for it I tried all the steps I seen in other posts nothing is working could you guys email me to sort this out note I keep getting error code 500
- Hannah
Dropbox Staff
Hi there, @tara1234, sorry to see you're having an issue deleting your account.
Can we send you an email, so we can take a closer look at the issue?
Let me know.
yes please my email as well as the email on my account is [removed per the Community's Guidelines]
- Walter
Thanks for the cooperation, Tara. You've got
