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Forum Discussion
I verified my email address, but it still appears to be unverified.
I get the verification email, click the link to verify my email, and it opens up a new dropbox window in Chrome, but the account email is still not verified after multiple attempts. It's a basic account so I can't talk to support. Any suggestions?
There are actually three of us who were recently invited to collaborate in dropbox. Two of us were able to verify our email addresses, but the third account is failing.
- Nancy
Dropbox Staff
Thanks for the screenshot! If you try to verify your email address once again now (preferably via another browser), are you receiving any type of errors?
thanks
- Nancy
Welcome to the Community, jake-doran!
Can you send me a screenshot of what you see on your end (which clearly shows that your email address hasn’t been verified yet)? If your email address is visible, please make sure to mask it before posting the screenshot here.
Ping me when you’ve got more info.
